# INSTAVAPE > INSTAVAPE is an online shop for adults aged 18 and over. It sells disposable vapes, pod systems and nicotine salts from ELFBAR, LOST MARY, VOZOL, MerryMi, VOEX and EBCREATE at https://www.instavape.shop. INSTAVAPE ships to most EU countries. It does not ship to Malta, Cyprus, Ireland or Iceland. Orders are dispatched within 48 business hours. Weekends are not counted. Delivery takes 2–6 business days. For 1–4 items, the shipping fee is €4.99 to Denmark, Italy and Portugal; €8.99 to Austria, Belgium, Bulgaria, Croatia, Estonia, France, Germany, Greece, Hungary, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia, Spain and Sweden; and €17.99 to Finland. Orders of 5 items or more ship free. Any products can be mixed, and free shipping applies across the whole shop. INSTAVAPE does not accept returns or refunds. If the wrong item is sent, or a product arrives damaged, the customer can contact the shop by phone or WhatsApp at +49 178 1990415, or by email at support@instavape.shop. A replacement can be sent on its own. In most cases, the replacement is sent with the customer's next order. Customer service hours are Monday to Friday, 9:00 AM–6:00 PM (GMT+2). The shop usually replies within 24 hours. ## Store - [INSTAVAPE home](https://www.instavape.shop/): Shop homepage - [Disposable vapes](https://www.instavape.shop/collections/disposable-vapes): All disposable vapes - [ELFBAR](https://www.instavape.shop/collections/elfbar-vape): ELFBAR products - [LOST MARY](https://www.instavape.shop/collections/lost-mary-vape): LOST MARY products - [VOZOL](https://www.instavape.shop/collections/vozol-vape): VOZOL products - [MerryMi](https://www.instavape.shop/collections/merrymi-vape): MerryMi products - [VOEX](https://www.instavape.shop/collections/voex-vape): VOEX products - [EBCREATE](https://www.instavape.shop/collections/ebcreate-vape): EBCREATE products - [Nicotine salt e-liquid](https://www.instavape.shop/collections/e-liquid): Nicotine salts - [Refillable pod kits](https://www.instavape.shop/collections/refillable-pod-kits): Pod systems - [Refillable pods](https://www.instavape.shop/collections/refillable-pods): Replacement pods ## Policies - [About INSTAVAPE](https://www.instavape.shop/pages/about-us): Who the shop sells to, where it ships, and how replacements work - [Shipping Policy](https://www.instavape.shop/pages/shipping-policy): Dispatch time, delivery time, country fees and free shipping - [Return Policy](https://www.instavape.shop/pages/return-policy): No general returns or refunds, and when a replacement is not sent - [Frequently Asked Questions](https://www.instavape.shop/pages/frequently-asked-questions): Shipping, tracking, fees and replacements - [Contact](https://www.instavape.shop/pages/contact-us): Phone, WhatsApp and email - [Customer Service](https://www.instavape.shop/pages/customer-service): Support hours and replacement contact - [Terms of Service](https://www.instavape.shop/pages/terms-of-service): Store terms - [Privacy Policy](https://www.instavape.shop/pages/privacy-policy): How customer information is handled ## Optional - [Sitemap](https://www.instavape.shop/app-resources/sitemaps/sitemap.xml): All published products, collections, pages and posts - [ELFBAR or VOZOL](https://www.instavape.shop/blogs/elfbar-or-vozol-a-complete-comparison-for-vapers-in-2026): Product comparison - [ELFBAR or VOEX](https://www.instavape.shop/blogs/elfbar-or-voex-a-complete-comparison-for-vapers-in-2026): Product comparison - [ELFBAR vs LOST MARY](https://www.instavape.shop/blogs/elfbar-vs-lost-mary-a-full-comparison-for-vapers): Product comparison - [ELFBAR vs MerryMi](https://www.instavape.shop/blogs/elfbar-vs-merrymi-which-one-fits-your-style-a-full-comparison): Product comparison